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Online shopping is expected to enjoy another year of growth this holiday season. The growing e-commerce sector is expanding reach and ease of access to many goods, especially on Black Friday. With a broader audience, merchants can expect higher demand and some challenges to anticipate on the company side. 

Does the holiday shipping season stress you out every year? Or perhaps you’ve had to deal with the headaches of supply chain issues that have been plaguing the industry? 

Are you an eCommerce seller who wants to increase conversions and retain customers? You’ve come to the right place. Here’s the ultimate guide to how to use Shopify apps, analytics, and features to massively improve customer experience. Plus, we will show you how to create a seamless shipping process to help your business thrive.

Shopify is a platform that is used by 1,000,000 businesses worldwide. As a result, the brand has a range of features that many users do not fully utilize. Let’s examine the top three ways to improve your customer experience. And while we’re at it, we will see how to improve and perfect your operations processes with eCommerce shipping solutions. 

Dropshipping Defined

Dropshipping allows e-commerce businesses to virtually stock the products they sell without ever handling them. A dropshipping e-commerce store acts as the middleman, purchasing dropshipping products from a third party that ships them directly to the customer. 

Cabrella's shipping insurance software integrates seamlessly with the market's top carriers and best shipping software platforms. By offering competitive shipping insurance rates and a simplified claims process, Cabrella can protect your deliveries from nearly any risk with fewer restrictions than most carrier insurance options. 

Those with e-commerce experience are probably aware of the frustrations that come along with the order fulfillment process. Receiving, processing, sending, and tracking shipments to customers can be one of the most challenging and time-consuming aspects of life for an online retailer. 

Safely shipping your products from point A to point B can be one of the most challenging aspects of owning a business. On average, 10% of ecommerce shipments arrive at their destination damaged. These statistics rise to a staggering 21% for oversized purchases.

Naturally, customers look to you to rectify the situation. Shipping insurance offers financial protection that enables you to replace any merchandise that is lost or damaged during transit.