Organizing the import and export of goods, both domestically and internationally, requires a laser focus on details and the ability to adapt when things don’t go as planned. There are many parts of shipping that rely on completed paperwork, transparent communication, and an understanding of the hoops that need to be jumped through.

Ironing out all these details beforehand can make the shipping and payment process much easier for import and export partners. As the governing body of international trade, the International Chamber of Commerce has laid out some regulations for the financial responsibilities of buyers and sellers. These responsibilities, called Incoterms, are in place to regulate and streamline the financial obligations of importers and exporters.

As a retailer, shipping valuable goods can be a hassle, and there are many things that can go wrong. There could be an accident with the semi, an infestation of bugs, or a weather event that water-logs your shipment for days. Freight insurance will protect you in most cases of damaged or lost freight, but not for all.

What is a FedEx Exception?

When shipping with FedEx, we all know the quality of care and prompt delivery that comes with choosing them as your carrier. With 98% of FedEx packages arriving on time, unharmed, and to the correct recipient, an exception notification is not a common occurrence. However, when an exception does appear on your tracking notifications, understanding the terms and procedures can help you estimate your package’s arrival.  Read more to learn about the different types of exceptions that are possible with Fed-Ex's current protocols.

It may only be September, but for holiday shoppers, its never too early to start looking for the perfect gifts. As an eCommerce business owner, this means it's the busiest time of the year for sales. But what's the best way to navigate the season's spike in online purchases?

The holiday season is a busy time for sellers throughout the world, as importers and exporters face the many challenges of getting packages from point A to point B. These companies worry about the speed and safety of their packages throughout the year. However, the holiday season adds even more stress to their everyday duties.

There are many challenges to deal with in the holiday season, but most shippers strive to ensure their customers are pleased with the outcome. Here we will take a closer look at ways to overcome the obstacles of the holiday peak shipping season.

Last mile delivery is the riskiest step of the e-commerce package delivery process that can make or break the customer experience. During this final delivery stage, parcels can be lost, damaged, or stolen. Fortunately, merchants can combat these shipping risks and inconveniences with innovative software and services that address these critical delivery challenges.

Is your eCommerce instrument store taking off? Are you hoping to provide your customers with the best possible service?

Musicians invest a lot of time and money into their craft and their treasured instruments. Without their instruments, these artists could not share their talent with others or in most cases, earn a living.