Why Every eCommerce Business Needs Shipping Software

Posted by Benjamin Meskin on Nov 6, 2020 9:00:00 AM
Benjamin Meskin

Shipping-Software

As an eCommerce business owner, you put a lot of time and effort into making sure that your website is running smoothly.

Your responsibilities consist of keeping track of your inventory and ensuring that your website is SEO-friendly. You also must make sure that your eCommerce business is accessible to potential customers all throughout the world.

Another critical area all eCommerce store owners should focus on is shipping. There is so much more to shipping the products you sell online than placing items in a package and dropping them in the mail. You need to guarantee that your customers receive what they ordered, undamaged, and in a timely fashion.

 

Benefits of Shipping Software 

As a responsible business owner, you want to ensure that your customers are happy with the products they receive from you. Shipping services such as overnight delivery and shipping insurance can help make that possible.

But the added fees, surcharges, and additional tasks involved with some shipping services can make getting your products from Point A to Point B time-consuming for some eCommerce website owners.

 

Guarantee the Safety of Your Shipments

If you have concerns about your customers receiving their packages safely and on-time, you should consider using a reliable shipping software program.

This type of program will cut your processing time in half as you eliminate trips to the post office or picking up shipping supplies. Everything you need is right at your fingertips, and you can even save money by using a shipping service.

The time that you save using a shipping insurance software program gives you more time to focus on new product ideas, create SEO-friendly product pages or focus on ways to improve your current eCommerce marketing tactics.

Along with helping you get the correct label on your packaging and making sure that your products arrive as promised, it’s essential that you ensure customer satisfaction by keeping all your shipments insured.

two packages on welcome mat outside of a red door, delivered safely thanks to effective shipping software

 

Ensure Higher Customer Satisfaction

Anytime you start a business; you want to offer excellent customer service and support. When your company receives plenty of positive reviews regarding your shipping time and the condition of the product received, you know that your business will continue to thrive and you will retain your customers

However, once you receive negative reviews about careless packaging, lost products in the mail, or damaged packages, you can also expect your sales to decline. Effective eCommerce shipping software can ensure that your products are delivered to your customers' satisfaction. 

 

Don’t Allow a Simple Mistake to Ruin Your Company’s Future

Mistakes happen every day, especially in the shipping industry. And once a package leaves your location, you have no control over how carefully another person will handle it.

Especially if your package has to travel internationally, there are many points along the journey where something can go wrong. 

That is why shipping insurance is so crucial for eCommerce businesses. It adds an extra layer of protection to the products you sell and ensures that your customers receive their product as described.

 

The Best Shipping Software for eCommerce

Cabrella’s eCommerce and shipping software solution can help your business save as much as 90% in shipping insurance costs. There are no contracts to deal with, no setup fees to pay, and no minimum amount of shipments to send out. You also do not have to worry about service fees with this service. It’s as simple as applying for your employer identification number.

Get in touch with our team today or request a demo to learn more about our shipping insurance software and how it can help your eCommerce business. 

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